FAQ's

SHIPPING:

We are just as excited for you to receive your package. Trust me we are working as fast as possible. All personas are shipped out within 1-2 business days. Once shipped items should arrive to you in another 3-5 business days via USPS. So in total you can expect to receive your package in 4-7 business days.

RETURNS: **THIS IS CURRENTLY NOT APPLICABLE DUE TO COVID 19**

If you are not 100% satisfied with your purchase we are more than happy to help you start the refund process. Items must be returned in the original packaging and within 30 days of delivery. Please use our return form to start the process. 

ALL SALE ITEMS ARE FINAL SALE.

  • Shipping cost are at your expense
  • A $2.00 restocking fee will be deducted from your refund

DAMAGED GOODS:

WOW! We are so sorry this has happened to you. If you received your glasses damaged please complete step 1 within the first 48 hours of delivery. We can get this resolved with 3 simple steps.

Step 1: Click here to submit a damaged goods form. 

Step 2: After receiving the form our resolution team will request images of the damaged goods

Step 3: If item is deemed damaged there will be the option to with received a refund or a replacement item (depending on inventory).